Campus Resources and Services

Academic Resource Center

The purpose of the John R. Miller Academic Resource Center is to supplement the class and home learning experiences of Goldey-Beacom students.

The primary focus is on the first and second year of study in such areas as English, mathematics, ITG 148 and 149, and accounting.

All students are welcome to refine their skills through:

• Professional and peer tutoring
• Multimedia instructional programs
• Assistance with academic success skills
• Administration of make-up tests

Students are encouraged to stop by at any time for review, for a quiet place to study, or for more information about the services offered. Additional information may also be obtained by visiting http://www.gbc.edu/academics/academic-resources/tutoring-support.html.

Admissions Office

Undergraduate Studies

Goldey-Beacom College makes education accessible to motivated, hard-working applicants. While grades, test scores, and class rank are important, our admissions criteria are flexible and every application is individually reviewed to determine potential for academic and career success. Additional information pertaining to admission procedures may be obtained from the Admissions Office or by visiting http://www.gbc.edu.

Graduate Studies

Individuals completing a bachelor’s degree at an accredited college or university and giving evidence of the ability and preparation necessary for the satisfactory completion of graduate work are invited to apply to the Graduate Program. Goldey-Beacom College offers a MBA Degree, Master of Management Degree, and Master of Science in Taxation or Finance Degree in which each and every individual student is valued. GBC undergraduate students planning to continue in the Graduate Program may take graduate courses as electives in their undergraduate program, thereby, shortening their time in the graduate program.

Advisement Office/Registrar’s Office

Advisors in the Financial Aid/Advisement Office assist students in class scheduling, processing financial aid, graduation petitioning, and maintaining academic records, including transcripts. They also monitor and enforce academic standards, provide students, upon request, with up-to-date academic information on academic policies and procedures, and assist students with general academic-related matters. Students interested in learning more about the diversity of the student body at the College may contact the Registrar’s Office.

Campus Web

Campus Web provides students with access to the College’s learning management software (LMS), student schedules, course offerings, grade reports, unofficial transcripts, degree requirements, student finances, online payments, and more. The LMS allows students to view course syllabi, handouts, assignments, and course-related grades as well as to take tests and email classmates and faculty. Current classes are listed in the My Courses quick link (left menu) 14 days prior to the start of the class until 14 days after the end of the class. Students should explore the different tabs within the Campus Web portal which contain academic, career services, finance, library, campus life, safety, and technology resources as well as general announcements. Access the portal at https://go.gbc.edu/cw. See the Student Network Account section for more information on the student’s GBC NetID and password.

Our Parent Portal provides an online account for parents/guardians to view their GBC student’s financial information, academic information, housing assignments and related details, financial aid and scholarship awards as well as missing documents needed to process aid, student life records, and to make online payments. For parents to view or discuss any of the above information with the appropriate College representative, the GBC student needs to grant specific access online using the Information Release Form located on the Academics tab in Campus Web.

Career Services

Career Services provides individual career development and employment assistance to students and alumni. Areas of focus include self-assessment, cover letters, resumes, networking, and interview techniques. Career Services also provides many opportunities for students and alumni to connect with employers formally and informally. Career Services is a lifetime resource available to both students and alumni throughout their career.

Career Services makes appropriate job search materials and career development services available to students through the following resources:

• Online GBC job board and resume posting/referral activities to enable students and employers to connect online
• Personalized assistance with writing effective job search correspondence and resumes
• Mock Interviews and assistance with interviewing techniques
• FOCUS-2, a self-assessment online program for evaluating skills, interests, and potential careers.
• Current publications and career-related handouts
• On-campus recruiting and interviewing with employers who have career-related opportunities available
• Career and Internship Fairs
• Internship and CPT programs
• Career development seminars and workshops/programs held throughout the academic year focusing on topics including networking, professional appearance, interviewing skills and career exploration.

For additional information on the services available and for updates on the career development activities scheduled throughout the academic year, please visit the website https://www.gbc.edu/academics/academic-resources/career-services/ or email careers@gbc.edu.

Computing Resources

The Hirons Library and Learning Center (HLLC) is the computing resource of GBC. The Office of Information Technology maintains and develops the computing facilities to meet the needs of the students at the College and provides services and support for the College Community. The HLLC provides a welcoming and pleasant atmosphere for students to complete their coursework at GBC. The Computing Resources are supervised by Student Tech Assistants and are available to students during day, evening, and weekend hours.

Users should use cloud storage or a removable storage device, e.g., USB flash drive, to save their work. Any work saved on the local computer hard drive will be deleted automatically at logoff/reboot in the labs, classrooms, library, and student access computers located in College offices.

Software applications are the latest versions available and are added as needed to support the requirements of the coursework and classroom instruction. Students should refer to the Technology tab on Campus Web for additional resources. Please refer to the policies and www.gbc.edu/academic/academic-resources/library-technology-services/student and network.html for information about the student network account and what technology resources are available.

Copier Services

A copy machine is available in the Hirons Library & Learning Center on a “pay-as-you-go” basis. Extensive copying is not permitted and students are reminded to observe copyright laws.

Counseling

Academic and career counseling services are provided for students of the College by the professional staff of the Student Affairs, Financial Aid/Advisement, and Career Services offices to assist students in making satisfactory adjustments to college life and in achieving academic success. Students are encouraged to take the initiative in seeking these services. Students who desire counseling for personal or medical issues are encouraged to see the Student Affairs Office for a referral list of off-campus resources.

Financial Aid

Financial aid funds are available in the form of scholarships, grants, loans, or work opportunities for eligible students who need financial aid assistance in order to pursue a college education. The type and amount of financial aid which is awarded to qualified students is based upon the extent of the students’ needs as well as the amount of financial aid funds available for disbursement. All types of federal and GBC financial aid are awarded for a period of one academic year unless the terms of an action plan are not complied with; therefore, students must re-apply for financial aid funds each year. Students entering the College must be accepted into an eligible program of study in order to qualify for scholarship and federal financial aid funds. Recipients must meet the U.S. citizenship requirements for federal and state financial aid programs.

Additional information pertaining to application procedures may be obtained from visting the Financial Aid/ Advisement Office.

Summary of Student Consumer Rights and Responsibilities:

A student who receives financial aid from Goldey-Beacom College has the following rights:

• To know the costs of attendance at the institution
• To know all available sources of financial aid
• To speak with a Financial Aid Advisor who evaluates the student’s need
• To be informed of all aspects of the financial aid package awarded including special disbursal of aid
• To know the academic expectations of the institution

A student who receives financial aid from Goldey-Beacom College also has the following responsibilities:

• To apply for financial aid by the established deadline as determined by Goldey-Beacom College
• To report to the Financial Aid Office any awards received from agencies outside the College
• To maintain satisfactory academic progress
• To comply with College policies and the Student Code of Conduct
• To comply with established loan repayment schedules
• To report to the Financial Aid Office any changes in family or student financial status

The student’s financial aid awards may be cancelled or reduced if:

• any of the information on the financial aid applications is erroneous
• requested documents are not provided to validate eligibility
• enrollment status changes
• the student’s program of study changes.

Information pertaining to the “Summary of Student Consumer Rights and Responsibilities” may be obtained from the College’s Financial Aid Office.

Goldey-Beacom College is required by federal regulations to electronically report student semester/session enrollment status every 60 days. Repayment of a student’s federal student loan may begin as a result of the required enrollment reporting to the federal National Student Loan Database (NSLDS).

Graduate students who wish to borrow from the Federal Direct Student Loan program must be enrolled in no less than six (6) credits or two (2) courses in a given semester. Undergraduate students must also be enrolled in at least six (6) credits or two (2) courses in a given semester. Dropping below six (6) credits in a given semester or session, may require the College to return federal loan monies applied to the student borrower’s account to be returned to the Federal government. When dropping a course, the student should speak with his/her Advisor to determine if any outstanding balance is now owed to the College as a result of reducing the course load.

Food Service

The College food service offers breakfast, lunch, dinner, and snack items in a cafeteria-style format at the Lighting Café. Particular care is given to assuring nutritionally sound, balanced offerings at reasonable prices. Vending services supplement the offerings when the food service is closed. A declining balance meal plan is available for students to use at the food service. For additional information regarding the dining plan, menu selection, and hours of operations please contact the Student Affairs Office at (302)225-6332 or visit the website at https://www.gbc.edu/student-life/housing-and-dining.html.

Footnotes, the Campus Store

Footnotes, the Campus Store, is the on-campus stop for Goldey-Beacom College insignia clothing and giftware. School and office supplies, greeting cards, stamps, health and beauty aids, candy and snacks are also available for purchase in the store.

Footnotes partners with MBS Direct to offer the Goldey-Beacom College Online Bookstore for all textbook purchases. Students can conveniently order textbooks online or over the phone by calling 1-800-325-3252. Steps for ordering textbooks online can be obtained at https://www.gbc.edu/student-life/campus-store.html. Students should place orders prior to start of semester/session and allow time for shipping to ensure course materials are received and ready for the start of class. Students who have questions about the Goldey-Beacom College Online Bookstore can see their Advisors or visit the Campus Store for assistance. For questions about the textbook ordering process, or other services MBS Direct offers, MBS’s customer service team is available to answer questions 24 hours a day, 7 days a week. Contact them directly at 1-800-325-3252 or email vb@mbsbooks.com.

The Campus Store also partners with MBS to offer students an online textbook buyback. Students may choose to sell unwanted textbooks online through the Goldey-Beacom College Online Bookstore at any time of the year. MBS Direct provides this buyback opportunity at no cost to students, and shipping is free!

GBC Email

An email account is established for every new student once the student is scheduled for classes at the College. Students may access GBC Webmail at http://go.gbc.edu/mail. GBC Email serves as the official means of sending information to students by faculty and staff. Using GBC Email helps ensure students receive prompt service. Please refer to the policies on the required use of the GBC Email account. For account questions/problems, please call a Student Tech Assistant in the the Hirons Library & Learning Center at (302) 225-6277, email techhelp@gbc.edu, or stop by the Center where a Student Tech Assistant is available for assistance. See the Student Network Account section for more information on the student’s GBC NetID and password.

Students who provide an email address during the admissions application or financial aid process are considered to be voluntarily opting into email communication with the College.  Goldey-Beacom College uses GBC email to provide notices, make disclosures, and direct stuents to the secure student portal Campus Web.

GBC Wireless Network

Students have access to the GBC Wireless Network which is available in most locations on Campus. Common indoor areas such as the library, lounges, apartments, and classrooms are covered by the network. Most outside locations are also accessible, including the gazebo near the softball field, outside seating areas, parking lots, etc.

Students should access configuration instructions by logging into Campus Web, clicking the Technology tab and selecting GBC Wireless Network from the left menu. In the left menu, select the appropriate operating system and follow the directions on configuring a wireless connection. Students encountering problems can obtain assistance from a Student Tech Assistant in the Hirons Library and Learning Center or request an appointment by completing the online wireless appointment request form. Two weeks into each semester/session, any enrolled student who has not secured his/her schedule for the current semester/session will lose wireless access. Once a student secures his/her schedule, access will be reinstated within one business day. Students can check to see if they have secured their class schedules on Campus Web by selecting “Have I Secured My Schedule?” located on the Finances tab.

gbcALERT

Goldey-Beacom College provides emergency notifications, weather cancellations, and updates through text messaging and email. All students, faculty, and staff are automatically enrolled for emergency notifications with their GBC Email addresses and cell phone numbers on record. Users may add emails and cell phone numbers or opt out of text messages at http://go.gbc.edu/alerts. The system allows for three email addresses and three cell phone numbers. Standard text messaging fees may be charged by the user’s service provider and are the responsibility of the user. For more information, visit: http://go.gbc.edu/alerts .

The gbcALERT system is aimed at improving safety on Campus and enables Goldey-Beacom College to provide rapid delivery of messages via text messaging and email. With one text message or email, everyone can be notified about Campus emergencies, weather cancellations or delays, Campus happenings, etc. All students are encouraged to utilize this service. The College immediately notifies the Campus Community upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students, faculty, or staff on campus.

Internships for Academic Credit Program

Internships, which facilitate the transition from academic coursework to the world of work, may be available to interested and eligible students. All undergraduate students are encouraged to participate in the Internship program prior to graduating. An internship is a unique educational plan in which the student integrates classroom study with planned and supervised work experience. This educational process allows students to acquire practical skills and exposure to the reality of the workplace beyond the boundaries of the campus, to enhance self-awareness, and to help provide direction with regard to career choice. For more information, students should contact the Career Services Office.

Below are the procedures for participating in the program:

• Any undergraduate matriculating student who has completed at least half of his/her degree requirements at the time of application and has a minimum GPA of 2.75 is qualified for the internship program.
• The student must satisfy a work requirement of 300 hours for three academic credits for one semester or 600 hours for 6 academic credits for two semesters. Associate degree students are only permitted three credits of internship hours.
• The internship will be slotted for elective credits and will be graded as Pass or Fail only.
• The student can only begin the internship hours after turning in the application and relevant paperwork to sign up for the credits.
• The internship must be relevant to the student’s area of study.
• During the internship timeframe, the student will be required to submit a term paper based on his/her field experience, and the Internship Supervisor will be required to complete a Student Internship Evaluation Form sent out by the Career Services Office.

All students who qualify for the Internship Program are encouraged to make an appointment with the Career Services Office and fill out the appropriate paperwork for approval.

Library & Learning Center

Located in the Jones Center, the Hirons Library & Learning Center is a modern facility with essential research tools. The online catalog can be accessed on campus or remotely from any device. Current students, faculty, and staff may access our “Lightning Search” portal using the Library Tab in Campus Web; this allows users to search all 46 of our databases at one time. These databases contain approximately 509,000 books and journals, electronically and in print. Users can also search databases individually. When journals articles and books cannot be found in the library’s databases or catalog, current students, staff, faculty have access to millions of journals and books through Interlibrary loan. In addition, current students, staff, and faculty may use the computers, laptops, and iPads for research purposes inside or outside the library.

The Hirons Library and Learning Center staff is available to assists with informational and research requests in-person as well as via telephone and e-mail. Information literacy instructions sessions are tailored to specific course needs and are conducted throughout the year. Individual help is available when needed. The Hirons Library and Learning Center staff welcomes suggestions for service and materials.

The Hirons Library and Learning Center is open seven days a week (except for major holidays). Specific hours of operation are posted in the Jones Center and on the Hirons Library and Learning Center webpage. Students must have up-to-date Lightning Card to check out books and other materials from the Hirons Library & Learning Center. Please see Hirons Library & Learning Center Policy for information about fines.

Additional information pertaining the Hirons Library and Learning Center, including  and its services may be obtained by contacting the Hirons Library & Learning Center in-person or by visiting https://www.gbc.edu/academics/academic-resources/library-technology-services/.

Loss of Personal Property

Students may contact the Student Affairs Office to report lost items. The College does not assume responsibility for loss of books, clothing, or other personal property. All items in the Lost and Found will be disposed of at the end of fall and spring semesters.

Microsoft Certification Testing

The College is authorized to offer Microsoft Office Specialist (MOS - 2013 and 2016) certification tests. For more information, email certifications@gbc.edu or visit http://go.gbc.edu/mos.

Net Partner

Net Partner provides students access to accept their financial aid and scholarship awards each year and to view financial aid data including the status of the student’s financial aid package for a particular academic year, the amounts of individual financial aid awards, and information on loan disbursements and loan history. Once logged into Campus Web, students may access Net Partner from the link in the left menu on the Financial Aid tab.

Parking Permits

Parking permits are mandatory and FREE and may be obtained in the Student Affairs Office. Current students must present a copy of their current class schedule as well as a Lightning Card. Students must be prepared to provide vehicle year, make, model, color, vehicle license plate number, vehicle license plate expiration date, and name of vehicle’s owner. Parking permits for faculty, staff, and commuters are valid for a four year cycle starting in the fall. Parking permits for residential students are valid for only one year.

Parking permits should be placed in the rear window, right hand side of a vehicle, or in the front window if windows are tinted. One permit will be provided per vehicle. Additional information pertaining to parking permits may be obtained in the Student Affairs Office.

Residence Life

Full-time students are invited to reside on campus in the College’s residence halls. Each hall consists of apartment style living. Apartments are fully furnished and include a kitchen, dining area, living area, two bedrooms, bathrooms, and closets with laundry facilities in each building. It is strongly suggested that the housing deposit be made early ince the capacity of on-campus housing is limited.

The staff of the Office of Residence Life is employed by the College to ensure resident guidelines enforcement, to offer regular developmental programs, to act as Resident Student Association Advisor, and to assign housing on campus. Upperclassmen are selected as residence hall paraprofessionals (Resident Assistants) to assist the Director of Residence and Student Life.

Additional information pertaining to Residence Life such as payment rates and deadlines may be obtained by contacting the Office of Residence Life or by visiting https://www.gbc.edu/student-life/housing-and-dining.html.

SAM 2016 License & Certification Program

Goldey-Beacom College provides the SAM 2016 License and Certification Program*.  SAM 2016 is an interactive online learning environment that helps students master Microsoft Office software concepts essential to academic and career success.  This Program provides students with access to SAM 2016 and one Microsoft Office certification exam voucher for each actively enrolled ITG/IT course for each student.  This Program is also financially beneficial to students because it enables them to utilize SAM 2016 at a reduced rate.  

This Program provides an effective learning experience for students as it eliminates the need for them to purchase SAM 2016 access at a higher cost and prevents them from purchasing incorrect versions or expired licenses.  It ensures that students have the required access they need beginning with the first day of class.  Learn more about SAM 2016 by contacting the instructor of the course which uses SAM 2016 (ITG 148, ITG 149, ITG 325, IT 253, and IT 349).

*Notes

• Participation in the SAM program is mandatory for students enrolled in any of the following courses: ITG 148, ITG 149, ITG 325, IT 253, and IT 349
• Each enrolled student will be provided one voucher to take the Microsoft certification test for the course at no charge.  Should the student need to retake the test, a charge of $45 will apply.  When the student successfully passes the retake of the test, the student will receive a $45 credit on the student’s GBC student account.
• Once a student activates the SAM 2016 license, the activation cannot be reversed and the charge of $75 will apply.
• Students who purchased SAM 2013 through the College during the 2015-2016 academic school year through the Sam 2013 License & Certification Program (i.e. for courses that ran between August 24, 2015 and August 20, 2016) will be charged the Upgrade rate of $35 if they enroll in another ITG or IT course that utilizes SAM 2016. This provides access to SAM 2016 and one certification voucher for each course that is taken that utilizes SAM 2016.
• Students who purchased SAM 2013 prior to August 24, 2015 - i.e. purchased individually and not through the College’s program - and enroll in an ITG or IT course that utilizes SAM 2016 will be charged the full program rate of $75 to receive access to the current version of SAM (SAM 2016) software.
• The SAM 2016 license is not transferable and may not be sold/resold to other students.
• Should the College transition to more current versions of Microsoft Office and SAM in its ITG/IT courses, a new Program fee will apply.

Services and Facilities Available to Students with Disabilities, Including Students with Intellectual Disabilities

The Goldey-Beacom College community is committed to equal access to the learning experience for all students, despite disability, handicap, or physical limitation. The College endeavors to comply with all laws, statutes, and regulations in assuring program accessibility and non-discrimination. The College’s Financial Aid/Advisement Office will act as “facilitator” in identifying on campus services, providing reasonable support, and coordinating services needed to assure equal access. The College, in its role as facilitator, will make referral to community services that can provide assistance to the student prior to beginning enrollment and after enrollment occurs.

A student with special needs who requires accomodation should inform his/her Advisor in the Financial Aid/Advisement Office.  Students with special needs who feel full access is denied to a Goldey-Beacom College education may address a grievance to the Dean of Enrollment Management, who will present the issue to the Committee of Deans for resolution.

Student Affairs Office

The Student Affairs Office of Goldey-Beacom College offers services and programs to complement a student’s academic experience. Social, cultural, and recreational activities provide many opportunities for students to get involved in college life. Offices and programs within the Student Affairs Division include:  Athletics, Residence Life, Security, and Student Activities. Additional information may be obtained from the Student Affairs Offfice in the Jones Center.

Student Finances/Business Office

The Business Office works with students and parents to find the best payment option for each individual student. Various payment plans are available, including the Goldey-Beacom College Annual Payment Plan and the Goldey-Beacom College Semester Payment Plan (see below for additional information). Students receiving tuition assistance from employers are encouraged to contact the Business Office for additional payment options. The Business Office personally handles all payment plans and receipts all payments at the College. Student invoices are available on Campus Web approximately 30 days prior to the payment due date.  For the current tuition rate, students should ask an Advisor or visit https://www.gbc.edu/admissions/tuition-and-financial-aid/tuition-and-fees/.

Tuition Refund for Dropped Courses or Withdrawal from the College

Students who officially drop courses (reduce course schedule) or officially withdraw entirely from the College during the fall, winter, spring, or summer semester/session may be entitled to a tuition refund. Please refer to the Drop/Add Policy located at http://catalog.gbc.edu/content.php?catoid=1&navoid=27.

Family Tuition Savings Plan (FTSP)

A special tuition savings is available to families in which two or more members of the immediate family (husband, wife, tax-dependent children) are enrolled concurrently at Goldey-Beacom College in a degree program. The tuition credit is approximately a ten percent tuition savings and is applicable for all semesters. Documentation to substantiate the family relationship may be requested.

Goldey-Beacom College Annual Payment Plan

The Goldey-Beacom College Annual Payment Plan is a budget program for parents and students. This plan allows parents and students to pay tuition, residence hall fees, and student health insurance on a monthly basis. The number of payments is determined by the month payments are started. If the summer session is included or if fall payments are made early, payments would begin in May and there would be 12 monthly payments. If the summer is not included, the Annual Payment Plan can start as late as August and there would be nine monthly payments. Regardless of when the payment plan begins, the last payment is due April of the following calendar year. No fee or interest is charged for participation in this program. Parents and students are eligible for the annual payment plan if no outstanding debt is owed to the College and if previous payments were made according to established plans.

The Annual Payment Plan form is available on the “Finances” tab of Campus Web. Additional information pertaining to the Annual Payment Plan may be obtained by contacting the Business Office at (302) 225-6268.

Goldey-Beacom College Semester Payment Plan

The College offers to its parents and students a semester-based payment plan. This payment plan allows parents and students to split their semester charges, including tuition, residence hall charges, and student health insurance into payments. No fee is charged for participation in this plan. Parents and students are eligible for the installment plan if no outstanding debt is owed to the College, and if previous payments were made according to established plans.

The Semester Payment Plan form is available on the “Finances” tab of Campus Web. Additional information pertaining to the Semester Payment Plan may be obtained by contacting the Business Office at (302) 225-6268.

Student Account Holds/Outstanding Debt Owed to the College

When a student has an outstanding, delinquent balance at the College and, consequently, owes outstanding debt to the College, a hold is placed on the student’s account. The outstanding balance can result from unpaid charges for tuition, residence halls, damage, library fines, etc. When a student’s account is placed on hold, the student is not permitted to register for or attend future courses, to revise class schedules, or to receive official documents, such as grades, transcripts, and/or diplomas. Students with outstanding balances are encouraged to contact the Business Office to set up individualized payment arrangements. Student referral to collection agencies and credit bureaus is at the discretion of the College. Collection costs and/or legal fees, up to and including 50% of the delinquent balance, may be charged to the student’s account by Goldey-Beacom College in the collection of a delinquent balance. Once the outstanding debt is cleared, the student’s account is taken off hold allowing the student to receive official documentation from the College.

When a student utilizes a payment plan to assist him/her in making payment to the College, a “soft” hold is placed on the student’s account. A soft hold allows the student to register for future courses and to revise class schedules, but prevents the student from receiving official documents, such as transcripts, or diplomas. The College utilizes various types of student account holds to clarify the student’s status. A student can view his/her hold status via Campus Web.

Student Health Insurance

Goldey-Beacom College urges parents to continue health insurance coverage while their son/daughter is enrolled at Goldey-Beacom College. If needed, a student health insurance policy is available through the College. Health insurance coverage is mandatory for all residents, athletes, and international students. These students will automatically be charged the cost of the student health insurance plan offered through the College. Students with health insurance coverage through another policy may choose to waive the policy offered by the College. To waive the College insurance, the student must complete the Student Health Insurance Online Waiver located in the Quick Links section of Campus Web by the established deadlines.

A special website has been designed by Collegiate Insurance Resources to provide detail on the Student Health Insurance Plan offered through the College. Please refer to this site for information regarding the policy, the provider network, claims, ID card replacement, policy exclusions, and much more. The Health Insurance Plan Booklet provides specific details regarding the Student Health Insurance Plan. Students enrolling in this insurance Plan are encouraged to thoroughly review the Plan for what services are covered and what are excluded.

Questions regarding Student Health Insurance should be addressed to the Athletic Trainer located on the Ground Floor of the Joseph West Jones College Center II.

Student Identification Cards (Lightning Card)

Purpose

The Lightning Card can be used for a variety of campus functions such as checking out library books at Hirons Library and Learning Center, using declining balance at the Lightning Café and Footnotes, the Campus Store, attending certain campus events, using the Fitness Center and Gymnasium, checking out recreational equipment, and access into College owned buildings.

Members are required to carry their Lightning Card on them at all times and may be asked by College personnel to present it to prove that the cardholder is a member of the College Community.  Falsifying, altering, or loaning a Lightning Card is strictly prohibited and will result in disciplinary action.  No cardholder may possess more than one Lightning Card. Additional information pertaining to the Lightning Card may be obtained by contacting the Student Affairs Office.

Obtaining a New or Replacement Lightning Card

The initial Lightning Card is FREE and can be obtained in the Student Affairs Office. Current Members must present a valid form of photo identification in order to obtain a Lightning Card. Every semester current cardholders must update their Lightning Card with the current semester sticker.

Replacement Lightning Cards may be obtained in the Student Affairs Office in the Jones Center at a cost of $25.00.  The $25.00 replacement fee is non-refundable and may be waived if the Student Affairs Office deems the card to be malfunctioning or if the card is stolen and the cardholder can provide proof.

Lightning Card Accounts

There are two accounts connected with the Lightning Card that cardholders can use for payment around Campus. 

1. Lightning Café: Lighting Café funds can only be used at the Lightning Café and cannot be transferred to the Lightning Dollars Account.  This account will allow guests to add funds that can ONLY be used for food purchases.
2. Lightning Dollars: Lightning Dollars funds can be used in either the Lightning Café or Footnotes, the Campus Store.

Lightning Central

Lightning Central is the College’s web portal software that is designed to work in conjunction with the Lightning Card. Lightning Central allows the cardholder the ability to:

1. Add funds to Lightning Card
2. Grant permission to a guest to add funds directly to the card.
3. Participate in college-wide voting for SGA, etc.
4. Suspend the Lightning Card in the event it is lost.
    

Lightning Card Refund Policy

1. Withdrawals from Lightning Card accounts are prohibited.
2. Lightning Card balances carry forward from semester to semester, as long as the user is enrolled or employed at the College.  When the user separates from the College, Lightning Card balances are transferred in full as a credit back to the user’s account receivable account at the College.  Refunds for credit balances are processed as per the policy of the Business Office.

Terms and Conditions of the Lightning Card

1. Lightning Café and Lightning Dollars accounts are not transferable.
2. Goldey-Beacom College is not responsible for any lost or stolen cards or any value used on those cards.
3. The cardholder is responsible for immediately “suspending” a lost or stolen card through Lighting Central and reporting it to the Student Affairs Office.
4. Transaction History is available online through Lightning Central.
5. The cardholder is responsible for observing the transaction at the point and time of sale and for the monitoring of account balances.
6. Restitution is required for overdrafts resulting from offline transactions.
7. Terms and Conditions are subject to revision, additions, or deletions without notice at any time.

Student Network Account

A network account is established for incoming students once the student is scheduled for classes at the College. The GBC NetID (username) and password is emailed to the student at the email address given during the admissions process. Contact a Student Tech Assistant in the Hirons Library & Learning Center for account questions/problems. Detailed information on how to change the GBC network account password is located under the Technology tab in Campus Web by selecting Accounts and Security from the left menu and then How to Change your Password from the left menu.

Students maintain one network account for access to Campus Web, GBC Email, Lightning Central, and the GBC Wireless Network. This account will lock if the password is tried three times unsuccessfully. Students can contact a Student Tech Assistant in the Hirons Library and Learning Center at (302) 225-6277, email techhelp@gbc.edu or stop by the Center and speak with a Student Tech Assistant to have their accounts unlocked.

The network account remains with the student throughout his/her entire college career with Goldey-Beacom College.

Talk Back!

Goldey-Beacom College provides the opportunity to receive feedback from the College community. Suggestions, ideas, praise, and complaints can be given anonymously. Help GBC respond to the needs of the community and to find better ways to make students’ years at Goldey-Beacom College the best possible.

Goldey-Beacom College offers several of submitting suggestions, ideas, praise, or complaints through Talk Back.

• Use the online Talk Back form to provide the following types of feedback:
  • A compliment about something GBC is doing really well
  • A suggestion about something GBC is not doing right now
  • A complaint about something GBC should do better
  • A problem with service
  • A question about something
  • An academic concern about a class or an instructor
  • A Title IX discrimination complaint concerning the College
  • Feedback about the College website
  • General feedback about something else
• Use one of the white Talk Back! boxes located outside the Fitness Center, near the entrance to the Hirons Library and Learning Center, and near the stairs next to the Admissions Office in the Fulmer Center. Write a letter or use the form at the box.
• Send an email to talkback@gbc.edu.
• Call the Talk Back Help Line at (302) 225-6799 and leave a voice message.
• Mail ideas or suggestions to:

Talk Back
External Affairs Office
4701 Limestone Road
Wilmington, DE 19808

Weather Closing

Goldey-Beacom College encourages its students, faculty, and staff to use their own discretion in determining safe travel conditions in the absence of official college closings or cancellations. Students should check Campus Web for updates from faculty.

Up-to-date information on weather cancellations and delays are automatically sent to students, faculty, and staff GBC email addresses and mobile phone numbers on record. Users may add additional emails and mobile phone numbers or opt out of text messages at gbcALERT Notification System (located on the Quick Links section of Campus Web). This system is aimed at improving safety on campus and enables the College to provide a rapid delivery of messages.

In the event of bad weather, please do one of the following:

1. Check for a text message and/or email message from the gbcALERT Notification System. (See gbcALERT)
2. Visit the College’s website, www.gbc.edu. Closing information is immediately posted on the top of the homepage to the right of the College name.
3. Call the College main number, (302) 998-8814, after 6 am. for an announcement of closing.
4. Listen to one of the radio stations listed below after 5:30 am for an announcement of closing. The announcement will stipulate whether it is just day classes or day and evening classes both. If the announcement does not specifically state that the College is closed for evening classes, be sure to listen again after 3 pm

School closing information is reported to:

When the College determines it is necessary to have a delayed opening due to inclement weather, classes scheduled to be in session at the delayed opening time will begin class at that time. For example, when a two-hour delay occurs and the College opens at 10 am, classes scheduled to start at 9:30 am will plan to have class from 10 am to the regularly scheduled end time of that class. If the class is regularly scheduled for 9:30 am - 10:45 am, then that class would meet from 10 am - 10:45 am.

Students should expect communication from faculty regarding class assignments when there is a delay or class cancellation.

With each graduate Saturday class meeting representing 25% of the total class time, make-up dates are published for Saturday classes. A fifth class date is scheduled and published on the Academic Calendar as the make-up date for each session. The make-up date is for College-wide cancellations due to circumstances beyond the control of the College, such as inclement weather. Students are expected to keep their schedules open on that date in case the College determines that a make-up session is needed.